- Eustache Deschamps
I've been a loyal customer since age 15, Mr. Herb of VW repair took care of my VW BUG (black diesel name Bond) for 4 +years. Then Mr. Herb retired and Kevin became my VW Service Guru. As a child I was impressed that no one talked 'down' to me. They explained what needed to be done to my Car and what my options were. My next car 2006 was also a VW BUG (a red convertible named Bella), Kevin and the very talented VW repair staff have taken exclusive car of my cars. I drove from Morgantown to South Charleston for repairs and regular checkups, and now I drive home from Columbus for oil changes and regular scheduled services.
Honestly, I just assumed all repair / service shops were like this. During my professional school (dental school) I heard horror stories about service departments and mistreatment of women, some classmates actually took guys from class with them to ensure they wouldn't be over charged. Only after this did I learn to fully appreciate the Joe Holland VW Service Department.
The ladies of Joe Holland Service supervised by Ms. Shirley Fritch answer the phone with a smile. They care about your service and they VALUE your time. You won't be left hanging or without an answer. The ladies are photographed below with a yellow waterbottle ( note the color - this is a very pretty yellow, unusual color) filled with Gerber daisies.
Quality Glass located in a high quality service department. At Joe Holland each and every person receives individualized care, excellent care!
A deer hit Bella (photo), and the body shop straightened her hook and gave her new red paint. Excellent Body Shop! Very friendly also Very help and informative to the female client.s